Postscript | Keywords
If using two-touch opt-in on the mobile pop up, a CashBack keyword must be created. Once configured, this will send subscribers a text with the CashBack offer upon subscription.
- Click Acquisition > Keywords
- Click Create Keyword
- Name the keyword (ex: [BRANDNAME]20BACK)
- Do not include a coupon in the reply—we want to give shoppers CashBack!
- Click Save Keyword
- Click Add Action > Reply
- Update the message to reflect the CashBack offer
- Ex: "Welcome! Get 20% back on your first order. Click to auto-apply & shop now: (site link with CashBack UTM)"
- Click Update Action
- This keyword can now be assigned to mobile pop ups within the Behavior section