Postscript | Keywords

If using two-touch opt-in on the mobile pop up, a CashBack keyword must be created. Once configured, this will send subscribers a text with the CashBack offer upon subscription.

  1. Click Acquisition > Keywords
  2. Click Create Keyword
  3. Name the keyword (ex: [BRANDNAME]20BACK)
    1. Do not include a coupon in the reply—we want to give shoppers CashBack!
  4. Click Save Keyword
  5. Click Add Action > Reply
  6. Update the message to reflect the CashBack offer
    1. Ex: "Welcome! Get 20% back on your first order. Click to auto-apply & shop now: (site link with CashBack UTM)"
  7. Click Update Action
  8. This keyword can now be assigned to mobile pop ups within the Behavior section